Shipping policy

Standard shipping is generally free with all orders of $75 or more Occasionally, The Nausicaa offers promotions that feature free shipping with no or a lower minimum purchase requirement. The Nausicaa reserves the right to modify its shipping policy at any time. without advance notice.

Shipping Promotions:

Free Shipping promotions do not apply to Alaska, Hawaii or Puerto Rico.

Order Processing:

We aim to process orders within 7 business days (Monday-Friday). Expedited shipping methods (Priority, 3-day, 2-day shipping) only apply to the transit time once the package is with the mail carrier and do not speed up the order processing/fulfillment time. Please note that we have no control over USPS transit times.

Delivery routes and estimated arrival dates are subject to change due to weather, holidays, or other unforeseen circumstances. Any delays or route changes are the responsibility of USPS or UPS.

Temperature-Sensitive Products:

Our products contain oils, butters, and waxes that may melt in high temperatures. 
Please consider this when ordering during warmer months and ensure your package is sent to an address where it can be collected promptly. During winter, liquid products may freeze. If this occurs, rest assured the formula will remian the same after thawing and can still be used.